Help For Users
New User FAQ's
- I am new to sunmediaauctions.com. Where do I start?
- What are the system requirements needed to use sunmediaauctions.com?
- What is your Privacy Policy?
- Why do I need to register with sunmediaauctions.com?
- What does it cost to register?
- Do I need a credit card to register?
- Do I have to buy anything after I register?
- Can I register under more than one account?
- Can I update my registration information?
- What about the privacy of my information?
- Is there a User Agreement that I need to agree to before using sunmediaauctions.com?
- What are the Terms and Conditions for using sunmediaauctions.com?
Buyer FAQ's
- How do I bid on an item I am interested in?
- Is there a charge to place bids?
- Do I need to use a credit card to bid?
- Can I ask sunmediaauctions.com a question before I place a bid?
- What is an Open Auction?
- What is a Dutch Auction?
- What is a Fixed Price Sale?
- What is Smart Bid?
- What is a "maximum bid" amount?
- Protected Maximum Bid Amounts
- Lowest Successful Price
- Can I increase my maximum bid after I've placed a bid?
- I placed a bid. Why isn't it showing up?
- I keep bidding on an item and then it says I have been outbid. Why?
- I have confirmed my bid, but it tells me it is invalid. Why?
- Can I retract a confirmed bid?
- Where can I monitor my bidding activity?
- How do I find out if an auction has ended?